All Use Cases
Retail
High-Volume Retail
How a busy optical retailer reduces checkout bottlenecks and increases throughput with self-service kiosk stations.
The Scenario
A high-traffic optical retailer has long checkout lines during peak hours. Customers get frustrated waiting for an available staff member to help with frame selection and ordering. Some leave without purchasing.
How It Works
1
Kiosk StationsMultiple kiosk stations are placed throughout the store. Customers can start their order at any available kiosk.
2
Browse & TryCustomers explore the full catalog and use AR try-on without needing staff assistance. They can narrow down choices independently.
3
Staff HandoffWhen a customer needs help with fit or lens options, staff can pick up where the kiosk left off. The session is preserved.
4
Self-CheckoutFor straightforward orders, customers complete payment at the kiosk. Staff focus on customers who need personalized attention.
Expected Outcome
More customers served per hour. Staff time is directed to high-value interactions. Customers who know what they want can self-serve quickly, while those who want guidance still get it.
Key Features Used
Multi-Kiosk SupportAR Virtual Try-OnSession PersistenceSelf-Service CheckoutStaff Dashboard
See This in Action
Schedule a demo and we'll walk through how Eyekiosk works for your specific setup.
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